Terms of Service

Last updated: August 19, 2026

These Terms of Service govern your use of Petras Studio and the purchase of products through petrasstudio.com.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website or purchase from us.

1. About Petras Studio

Petras Studio offers artwork, art prints, canvas prints, metal prints, and other art-related products.

Throughout these Terms, the terms “we,” “us,” and “our” refer to Petras Studio.

2. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You may not use our products or website for any unlawful or unauthorized purpose.

You may not attempt to interfere with the website, introduce malicious code, access restricted areas, or use the website in a way that could damage our services or other users.

3. Products and Artwork

We make reasonable efforts to display our artwork and products as accurately as possible.

However, colors may appear slightly different depending on your screen, device settings, printing material, lighting, and production process.

Printed products may also have minor variations in cropping, texture, scale, or positioning depending on the selected size and material.

Such reasonable differences are not considered defects.

4. Product Availability

Products may be changed, discontinued, or removed from the store at any time without notice.

We reserve the right to limit the quantities of any products we sell and to refuse or cancel orders when reasonably necessary.

5. Pricing

All prices are displayed in the currency shown on the website.

Prices may change at any time without notice.

The price charged for an order will be the price displayed at checkout when the order is placed, excluding any additional taxes, duties, or charges that may apply.

6. Orders

When you place an order, you agree to provide accurate and complete information, including your name, billing information, shipping address, and contact information.

We reserve the right to refuse, cancel, or limit an order in circumstances including:

• Suspected fraud or unauthorized activity

• Pricing or product listing errors

• Product unavailability

• Payment issues

• Incorrect or incomplete customer information

• Orders that violate these Terms

If we cancel an order after payment has been received, we will issue an appropriate refund for the cancelled portion of the order.

7. Made-to-Order Products

Many Petras Studio products are produced specifically after an order is placed.

Because production may begin shortly after an order is submitted, changes or cancellations may not always be possible once production has started.

Please contact us as soon as possible if you need to request a change or cancellation.

8. Payment

Payment must be successfully completed before an order can be processed.

Payments may be handled by third-party payment providers made available through our website.

We do not control the independent services of those payment providers and are not responsible for interruptions or issues originating from their systems.

9. Shipping and Delivery

Shipping times are estimates and are not guaranteed.

Delivery may be affected by postal carriers, couriers, customs authorities, weather, holidays, remote destinations, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Our full shipping terms are described in our Shipping Policy.

10. Returns, Refunds, and Damaged Products

Returns, refunds, replacements, cancellations, and damaged-order claims are governed by our Return and Refund Policy.

If an order arrives damaged or defective, customers should contact us promptly and provide photographs of the product and packaging where reasonably requested.

11. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other government charges.

Unless specifically stated otherwise at checkout, these charges are the responsibility of the customer.

We are not responsible for customs delays or additional charges imposed by government authorities or carriers.

12. Intellectual Property

Unless otherwise stated, the artwork, images, designs, branding, logos, text, photographs, graphics, and other content displayed on Petras Studio are owned by Petras Studio, the respective artist, or are used with appropriate authorization.

Purchasing a physical artwork or print does not transfer copyright or intellectual property rights to the customer.

Products purchased from Petras Studio are intended for personal use unless otherwise agreed in writing.

You may not reproduce, copy, scan, photograph for commercial reproduction, distribute, sell, license, modify, publish, or commercially exploit our artwork or website content without prior written permission.

13. Personal and Commercial Use

Unless we expressly provide written permission, purchasing our products does not grant the right to:

• Produce copies of the artwork

• Resell reproductions

• Use artwork on merchandise

• Use artwork in advertising or branding

• Create derivative commercial products

• Distribute digital copies of the artwork

Reselling an original physical item that you legally purchased is not intended to be restricted by this section where applicable law provides otherwise.

14. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, and other websites.

We are not responsible for the content, privacy practices, availability, or actions of independent third-party services.

Your use of third-party services may also be subject to their own terms and policies.

15. Shopify

Our online store is hosted using Shopify.

Shopify provides the e-commerce platform that allows us to offer products and services to customers.

Your use of certain features of the store may also be subject to Shopify's applicable terms, privacy practices, and technical systems.

16. Reviews and Customer Content

If you submit a review, photograph, comment, testimonial, or other content to us, you confirm that you have the right to provide that content.

You agree not to submit content that is unlawful, threatening, defamatory, abusive, misleading, obscene, infringing, or otherwise harmful.

Where permitted by law, you grant us permission to display and use voluntarily submitted reviews or testimonials for purposes related to our store and marketing.

We will not claim ownership of your original personal photographs or other content solely because you submitted them to us.

17. Prohibited Uses

You may not use our website:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To submit false or misleading information

• To transmit viruses, malware, or harmful code

• To collect personal information about others without authorization

• To interfere with website security

• To attempt unauthorized access to our systems

• To engage in fraudulent activity

We may restrict or terminate access to the website where reasonably necessary to protect our business, customers, or systems.

18. Errors and Inaccuracies

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.

19. Disclaimer of Warranties

We aim to provide accurate information and quality products, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Petras Studio will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms is intended to limit rights available to consumers under mandatory consumer protection laws.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Petras Studio from claims, liabilities, losses, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

22. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

23. Changes to These Terms

We may update these Terms of Service periodically.

The latest version will be posted on this page with the updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms where permitted by law.

24. Governing Law

These Terms are governed by the applicable laws of British Columbia, Canada, and the federal laws of Canada that apply in British Columbia, subject to any mandatory consumer protection laws that may apply based on the customer's location.

25. Contact Information

Questions about these Terms of Service may be sent through the contact information provided on our website.

Petras Studio
petrasstudio.com